Some of the common challenges that often come up are: IT: “What do you need me to support? Do you have funding and staffing? Will this app touch security, compliance, is governance needed, etc.?”īusiness: “I am already using SaaS apps, and you don’t know I am using them”Īs SaaS becomes more popular and the business is setting expectations of usage, from an IT perspective SaaS presents many challenges. Matt’s Insight: As I am sure you would agree, reality looks something like: However, SaaS needs to be trusted by the IT department and be carefully considered as part of a security and compliance strategy. SaaS provides the organization with the modern technology to meet business needs, without a large infrastructure investment. Not having controls to govern access (nor the data) in the app posed significant risks to the organization, not to mention a lack of visibility into the compliance and security posture of the app.įast forward to present day, SaaS apps are mission critical components to successful operations for an organization – cloud storage, online meetings, customer relationship management, inventory control, payroll and so much more. As Software as a Service (SaaS) started becoming the new modern line of business apps, a new challenge presented itself – the infrastructure behind that app is outside IT’s control. Matt Soseman, Senior Security Architect, One Commercial Partner MicrosoftĪs an IT professional of 20 years, I can recall the days of supporting line of business applications hosted in a corporate datacenter, behind a firewall, where IT had complete control.
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